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Professional Profile |
Social Service and Mental Health
Professional |
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I am a Registered Social Service Technician, completing my
Bachelor’s Degree in Social Work And Sociology at the University of Michigan
– Flint. My goal is to make a difference in the lives of people challenged
by poverty, social injustice, and mental health problems. Metro Detroit Area |
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Education University of Michigan - Flint September 2014 – August 2016 Bachelor
of Applied Science (BASc), Social Work and Sociology Oakland Community College September 2012 – August 2014 Associate
in Applied Science (MHS.APP), Social Work/Mental Health experience Mental Health Technician – Psychiatric Care Specialist | April 2015 - Present (1 year 3 months) Assist with patient admissions,
discharges and transfers Continuously observe patients’ behavior, mental status,
activities and notifies the RN of any changes or unusual occurrences Assist patients with activities of daily living and
encourages independent behavior with appropriate interventions Participate in the implementation of the patient’s
individualized plan of care Identify verbal and non-verbal cues for potential
aggressive behavior and use de-escalation techniques Document ongoing patient behavior, mental status and
progress toward treatment goals Utilize individual and/or group activity interventions to
bring about positive changes in the client's behavior, be-it cognitive,
social, emotional or physical Facilitate patient didactic group therapy sessions Family Support Coordinator | September 2012 - May 2015 (2 years 9 months) Managed partner family sweat equity,
savings, newsletter, dedications, and semi-annual events Planed, scheduled, coordinated, advertised and staffed all
partner and homeowner education classes Maintained positive supportive relationships with partner
families during process and post-closing Managed caseload of 20+ families Conducted intake interviews and process applications for
home buying program. Co-Chair of Habitat for Humanity of Michigan Family
Services Council, 2013-2014. Social Work Intern | September 2013 - September 2014 (1 year 1 month) Performed Admission Intakes for
Day Treatment, Supervised Independent Living, and Residential Treatment Programs Co-facilitated Adventure Therapy groups with adolescents
promoting teamwork, leadership, and communication skills. Co-facilitated a six-week experiential substance abuse and
addiction prevention group with adolescents in treatment programs. Attended workshops and training on the following topics:
Sex Trafficking; Mental Status Assessment; Implementing Reality
Therapy; and Adventure Therapy Group Training. Inbound Telesales Representative | July 2011 - January 2012 (7 months) Scheduled appointments for LexisNexis Marketing Specialists
to meet with Senior Lawyers and Marketing Directors Managed calendars for 6 LexisNexis Marketing Specialists Inputted legal specific information on records for the
Marketing Specialists Ensured all details on records and reports were accurate,
and updated before sending to management for approval Front Desk Receptionist | April 2011 - November 2011 (8 months) Monitored and maintained office
equipment and supplies. Coordinated travel arrangements for sales, training, and
marketing teams. Prepared software and operation manuals for confocal
microscopes. Supervised maintenance and cleaning of office and
manufacturing floor. Maintained executive calendar and scheduled appointments
and meetings. Organized incoming and outgoing correspondence for
executives, including emails, letters, faxes, and package shipping. Corps Member | 2010 - 2011 (1 year) Selected to serve as Corps Member
in team based national and community service projects. Led team as the Assistant Team Leader, Physical Training
Coordinator, and as the Project Outreach Liaison I coordinated volunteer days
of service. Led and supervised a diverse group of 669 volunteers in
service projects. Gained skills in leadership, teamwork, and communication. Office Assistant | January 2010 - August 2010 (8 months) Implemented new filing system for
all incoming and outgoing reports. Assisted in implementing a new medical billing process. Edited office notes and medical correspondence between the
physician, insurance companies, and patient’s attorneys. Inbound Sales Representative | March 2008 - January 2010 (1 year 11 months) Provided excellent customer
service. Sold AT&T products and services. Exceeded monthly sales goals. Lifeguard Captain | June 2003 - April 2008 (4 years 11 months) Supervised the pool staff and
patrons. Taught children and teenagers life skills in goal setting,
leadership, and responsibility. Built and managed summer swim teams for Jefferson High,
Marshall High, and North Street Community Center. Created
and fostered lasting relationships with parents and community
members.Certifications/Licenses Social Service
Technician License, State of Michigan March
2015 - present Mental
Health First Aid – Adult/Youth, National Council for Behavioral Health August
2014 Non-Violent
Crisis Intervention, Crisis Prevention Institute April
2015 - present Basic
Life Support for Healthcare Professionals (BLS/AED) April
2015 – present |
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